Last Updated: 21.06.2025
Hi there, and welcome to WedLift! We know privacy matters, especially when planning something as personal as your wedding. This policy explains how we collect, use, and protect your information when you use our website. It’s written plainly so you actually understand it.
1. What Information We Collect
- Information You Give Us:
- When you sign up (as a couple or vendor), we ask for basics like your name, email, phone number, and location.
- Vendors: We collect business details like your company name, services offered, pricing, portfolio photos, and bio.
- Couples: We collect details about your wedding (like date, venue type, budget) to help match you with vendors.
- If you contact us or leave a review, we collect what you send us.
- Information Collected Automatically:
- Usage Data: Like most websites, we see which pages you visit, how long you stay, and what you click on. This helps us improve the site. We use tools like Google Analytics (which uses cookies – see below).
- Device Info: We might see your browser type, IP address (a general location marker), and device type (phone, computer). This helps us make the site work properly for you.
- Cookies & Similar Tech: Small data files (“cookies”) are stored on your device to remember your preferences (like login) and understand site usage. You can usually manage cookie settings in your browser.
2. How We Use Your Information
- To Make WedLift Work: Create your account, show vendor profiles, let couples message vendors, manage bookings/payments (if applicable), and provide customer support.
- To Connect People: Help couples find and contact vendors whose services match their needs. Help vendors get found by relevant couples.
- To Improve: Understand how people use WedLift so we can fix bugs, add useful features, and make the experience better.
- To Communicate (Respectfully):
- Send important service messages (like booking confirmations or policy updates).
- Send you relevant updates or tips about WedLift if you’ve opted in. You can unsubscribe anytime.
- We won’t spam you or sell your contact info to random marketers.
3. Sharing Your Information
- Vendors & Couples: Your core profile info (name, business name, services, portfolio, bio, location) is visible to help connect you. Messages you send directly to each other are visible only to the sender and recipient.
- Reviews: Reviews you leave (with your chosen display name) are public.
- Essential Service Providers: We use trusted companies to help run WedLift (like website hosting, payment processors, and email services). They only get the info needed to do their job for us and must keep it secure.
- Legal Stuff: We might share info if required by law (like a court order) or to protect WedLift or others from serious harm (like fraud).
4. Keeping Your Information Safe
We take security seriously. We use standard safeguards (like secure servers and encryption where appropriate) to protect your data from unauthorized access or loss. However, no online system is 100% foolproof, so please use strong passwords and keep your login details private.
5. Your Choices & Rights
- Access & Update: You can view and update most of your profile info by logging into your WedLift account.
- Marketing Emails: Click “unsubscribe” at the bottom of any marketing email we send.
- Cookies: Manage them in your browser settings.
- Deleting Your Account: Contact us. We’ll remove your active profile, but some info (like past transaction records or reviews adhering to our guidelines) might be kept for legal or operational reasons.
- Location: Depending on where you live (like California or the EU), you may have additional rights (like requesting data deletion). Contact us if you have questions.
6. Changes to This Policy
We might update this policy occasionally. If we make significant changes, we’ll notify you (like by email or a notice on the site). The “Last Updated” date at the top shows when it was revised.
7. Got Questions?
We’re here to help! If you have any questions about your privacy or this policy, please reach out:
- Email: [email protected]
- Contact Form: https://wedlift.com/contact-us/